In fact, ARMA-Q was unveiled at the organisation’s annual conference last September, and that signified less bright “new dawn” than “same old racket”.
One of the sponsors was Energy Renewals. It offered attendees the chance to win a free iPad if they sign up for an appointment: that is, to provide a sales lead to sign over their apartment blocks for new gas and electricity supplies.
If they did so, there would be further er … what are politely called “incentive payments” of between £3,000 and £50,000 a year.
Large, corporate clients – such as the larger, national managing agents – could do better still with payments of £50,000 to £250,000.
And – as with insurance policies – the brilliant thing is that the leaseholders don’t have to be told anything about these payments and can be relied upon to keep paying up in blissful ignorance!
And this was at an ARMA annual conference entitled “Success in a Consumer Focused Future”!
Our original report on this can be read here
An anonymous ARMA member wrote to LKP: “How can ‘ARMA members lead the market through better regulation and how leaseholders will benefit from a revised set of professional standards’, if ARMA members go with the ‘bungs ‘r’ us’ boys?
“It smacks of hypocrisy and sends mixed messages to everyone attending the conference, or associated with ARMA. It shines a bad light on those of us who backed ARMA from day one, sound in the belief that not only would they ‘provide absolute assurance that choosing an ARMA member will mean reliable, professional and cutting edge service’, but that they would also bring our profession into the 21st century and establish a credible organisation that symbolises transparency and best business practice.”
It is worth recalling that ARMA has never, in its 21-year history, publicly expelled a single member.